Privacy Policy

Last Updated: January 2025

FlowApps ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our Shopify applications.

1. Information We Collect

When you install and use our apps, we may collect the following types of information:

• Store Information: Store domain, store name, timezone, and other basic information
• App Usage Data: Your activity within the app to improve the product experience
• Technical Data: Browser type, access time, error logs, etc.

We do NOT collect:

• Personal Identifiable Information (PII) of your customers
• Payment information or credit card data
• Store data unrelated to app functionality

2. How We Use Information

We only use the collected information for the following purposes:

• Providing and maintaining app services
• Improving user experience and product features
• Sending important service notifications and updates
• Responding to your support requests

3. Information Sharing

We do NOT sell, trade, or otherwise transfer your information to third parties, except:

• When required by law
• To protect our rights or safety
• With your explicit consent

4. Data Security

We implement the following measures to protect your data:

• All data transmission uses SSL/TLS encryption
• Access tokens are securely stored and regularly rotated
• We follow Shopify app security best practices

5. Data Retention

We retain your data while you use our app. When you uninstall:

• We will delete your store data within 30 days
• You can request immediate deletion of all data

6. GDPR Compliance

We comply with the General Data Protection Regulation (GDPR). You have the right to:

• Access the data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@flowapps.work

8. Policy Updates

We may update this Privacy Policy from time to time. Updated policies will be posted on this page with the last updated date.